​​Specialist, Database Service​ # Worklocation Malaysia

Date: 5 Apr 2024

Location: Singapore, Malaysia

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.




Be a part of something BIG!


  • The candidate is responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.
  • Provide 1st and 2nd level operational database support.
  • Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
  • Manage database changes through change request process & provide status reports to the relevant parties.
  • Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve.
  • Perform regular security patching for the DBs.
  • Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Manage DB access. Create, Change, delete users accounts as per request.
  • Audit Support.
  • Prompt 24x7 support.


Make an Impact by:

  • Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Propose and implement action plan when required.
  • Monitor and maintain databases according to standard operations procedures.
  • Offer support by responding to system problems in a timely manner.
  • Perform performance tuning and resource optimization as required.  
  • Maintaining a knowledge base to ensure database intellectual property is retained.
  • Work on any other DB related requests as and when needed.
  • Provide operational database support.


Skills for Success:


  • Minimum Bachelor Degree in Computer Science or equivalent.
  • EDB or Oracle or MS SQL Professional Certification
  • Minimum 3  year of experience  in  Oracle
  • Minimum 3 years of experience in  PostgreSQL
  • Minimum 3  year of experience  in  MS SQL
  • Extensive experience in managing common Database platform like Oracle, PostgreSQL, MS SQL & MongoDB.
  • Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.
  • Implement Database hardening as per CIS Benchmarks.
  • EDB Cluster management using EFM. 
  • Implement and manage Audit, Backup & Monitoring  of DBs.



Rewards that Go Beyond:

  • Hybrid work arrangements
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.