5G Product Ops Executive - #catalystWSP

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Job Responsibilities:

• Project manage the customer orders for 5G Non-standard Products.
• Provide support to Sales to raise 5G Non-standard product orders via internal systems.
• Manage and track end-to-end different components' RFS dates.
• Manage the SI partners for their SOW in each order
• Be the single point of contact for Day 2 to route the issues to the relevant level 2 support parties to resolve customer issues.

Requirements:

• A completed diploma from a reputable Polytechnic
• 3 year or less work experience

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.