5G Product Ops Executive - #catalystWSP

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Singtel Group Enterprise is the leading ICT solutions provider in Asia Pacific. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber-security capabilities. Creativity and innovation drive everything that we do. We constantly look for better ways of doing business, create distinctive solutions and develop compelling business models that deliver new value to our customers and ourselves.

The successful candidate will join our 5G department and will learn to:

• Provide your support to Sales team in raising 5G Non-standard product orders via Singtel’s internal systems,
• Create opportunities for you to develop your timeline management skills by managing and tracking end-to-end different components' RFS dates
• Develop your stakeholder management skills by liaising and working with external SI Partners for their Statement of Work (SOW) in each order,
• Have the responsibilities of being the single point of contact for Day 2 team in routing the issues to the relevant level 2 support parties to resolve customer issues.

Requirements:

• A completed diploma from a reputable Polytechnic
• 3 year or less work experience
• Candidates with no work experience are also encouraged to apply

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.