AD, Strategic Comms & Media Relations

NCS is seeking a qualified candidate for Associate Director, Strategic Communications and Media Relations role. The incumbent will be tasked to lead the company’s communications efforts. He/ she should demonstrate the ability to drive positive media coverage, manage media relations and crisis communications issues and take an organised, detail-oriented and energetic approach.  The ideal candidate should preferably have a good understanding of the technology sector or else, a strong aptitude for acquiring new domain knowledge. The role is Singapore-based and will report to the Director of Marketing and Communications.

Main Job Responsibilities:

Media Relations

• To develop, lead and execute communication strategies and initiatives to protect and enhance the reputation of NCS
• To drive positive coverage across a broad range of media, including consumer, business and trade publications and digital, social platforms
• Build and maintain strong relationships with technology, business, consumer and international media.  
• To manage the creation of press and internal communications materials
• To organise press briefings, media sessions, events, prepare briefing materials and provide counsel to senior management
• To provide counsel to cross-functional partners in policy, legal, marketing etc. within the company on media engagement and crisis management
• To lead the management and monitoring of traditional and online media and take appropriate steps to rectify negative publicity and impact
• To proactively identify, monitor and manage crises and issues and develop crisis management communication plans in collaboration with Business Units

CEO and Senior Leadership Profiling

• Craft compelling key messages, media statements and speeches for CEO and senior management.
• Actively profile CEO and key senior leaders across relevant thought leadership platforms.

Internal Communications

• Oversee and develop a strategic internal and executive communications plan
• Ensure alignment of messages for internal and external communications.
• Manage employee communications: Develop and author a variety of internal and executive communications including presentations, announcements, blogs to be delivered across a variety of internal communications channels. 
• Oversee the management of company’s internal communications channels: editorial calendar (blogs, newsletters etc), research and develop quotes from people, write stories, shoot videos, and contribute to the intranet.
• Govern quality of internal communications developed by business units
• Employer Branding and ESG
• Partner with HR and internal stakeholders to implement communication strategies for employee engagement and retention and employer branding
• Develop and implement external communication strategies to amplify NCS’ ESG goals and aspirations

The successful candidate should possess:

• A degree from a recognised university, preferably specialising in Mass Communications/Public Relations
• Possess minimum 15 years of relevant experience in Corporate Communications (preferably in a publicly listed company), of which at least 5 years in management capacity.
• Experience working with senior management team and ability to translate and deploy management goals into actions.
• Solid stakeholder management skills especially C-Suite executives
• Impeccable writing and editing skills including speech writing. 
• Excellent people skills and command of written and spoken English
• Ability to demonstrate a successful track record in the following areas:
  • Lead projects to achieve stipulated objectives and goals
  • Self-starter who possesses strong planning and organizational skills, very resourceful
  • Able to produce clear, factual and relevant information in written forms
  • Strengths in relationship management and ability to influence peers, subordinates, seniors and external media
  • Establish, manage and develop a high performing team with highly qualified and motivated staff.
  • Business and marketing acumen and numerically inclined. Good project and budget management skills
• Technology-savvy, proficient in Microsoft Office applications