Account Director

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

As the Account Director, Government & Education, you will lead a team of Account Managers to drive business growth, increase market share and strengthen long-term customer relationships across assigned Government and Education accounts.

You will shape sector strategies, build trusted relationships with senior decision-makers and guide the team in identifying opportunities, developing strong pipelines and delivering innovative ICT and telecommunications solutions that address customers’ evolving needs.

How You will Make An Impact:

• Leading business growth across assigned Government and Education accounts, with accountability for revenue, market share and strategic growth objectives.
• Guiding Account Managers in identifying opportunities, developing pipelines, winning bids and closing complex solution deals.
• Building and maintaining strong relationships with CXO-level stakeholders, key decision-makers and influencers.
• Developing strategic account plans based on customer priorities, stakeholder mapping, competitor activity and market developments.
• Understanding customers’ IT and telecommunications needs to shape relevant solutions and compelling value propositions.
• Coaching and developing Account Managers to strengthen account coverage, strategic thinking, sales execution and overall team capability.
• Driving sector strategies aligned with Government and Education priorities, customer buying patterns and emerging technology trends.
• Collaborating with internal product, solution, bid and delivery teams to strengthen proposals and support effective sales execution.
• Positioning Singtel’s technology portfolio and differentiated capabilities to address customer business challenges.
• Ensuring high customer satisfaction and reinforcing Singtel’s position as a trusted strategic partner.
• Representing Singtel professionally and acting as a key ambassador in customer and industry engagements.
• Taking ownership of outcomes and maintaining disciplined execution against financial and strategic targets.

Skills for Success: 

• Degree in Business, Information Technology, Telecommunications or a related discipline.
• At least 8 years of sales experience in the telecommunications and/or ICT industry.
• Proven track record in solution selling, business development and achieving revenue targets.
• Experience managing Government and/or Education sector accounts is preferred.
• Demonstrated experience leading, coaching and developing sales or account management teams.
• Strong strategic account planning and pipeline management capabilities.
• Good understanding of ICT, telecommunications and emerging technology trends.
• Strong commercial acumen with the ability to shape and close complex deals.
• Excellent stakeholder management skills, with the ability to engage confidently at CXO and senior decision-maker level.
• Strong leadership, communication and collaboration skills.
• Self-driven, energetic, resourceful and results-oriented.
• Able to project a strong and positive professional image while building relationships at all levels.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!