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Account Manager(IT Solution Sales), Public sector

Date: 31-Dec-2020

Location: Singapore, Singapore

Company: Singtel

We have a great opportunity for a talented and self-motivated Account Manager to join our Client Service Unit team in NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!


Summary:

The Account Manager,  is responsible for driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. He/She is expected to build deep and trusted business relationships with the client to seed and grow future opportunities.

Beyond managing his/her own sales, sold margin and Business Centre’s revenue achievements, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.

Reporting to the Account Director, he/she will work closely with different teams across NCS such as the Client Service Units, Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients, and working within the CSU and across the LOBs to strategise new growth plans.


Responsibilities:

• Lead and grow his/her portfolio of accounts space through strong engagement with key decision makers by selling NCS solutions to the target customer base;
• Have a strong understanding of the latest technology trends and the business needs of the clients, thus being able to coordinate across functional teams within NCS to bring the right winning team to drive successful solutions and contract closure;
• Meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided by NCS
• Manage and coordinate contract terms and conditions internally and externally;
• Manage and build relationships at all levels with the designated clients that he/she is in charge of;
• Develop value prepositions and negotiate successfully to close deals;
• Develop a good understanding of the organisation’s products and services to coordinate pre-sales requirements;
• Drive profitable wins focused on NCS’ core capabilities and growth strategy;
• Coordinate and partner across functional teams and Lines of Businesses (LOBs) within NCS to strike innovative deals, get orders provisioned and meet the customers' service expectations;
• Provide one-stop experience to customers regarding all NCS services.

 

The ideal profile should have / be:
• University Degree/ Polytechnic Diploma; Master's Degree with background in Computer Science or Computer Engineering is a plus
• More than 8 to 12 years of sales experience in ICT services or consulting or technical sales 
• Presales Experience in ICT services
• Knowledge of Commercial arrangements
• ICT Practitioner preferred
• Good interpersonal and communication skills
• Sales skills
• Negotiation Skills
• Presentation Skills 
• Deal Maker skills
• Knowledge of NCS operational processes a plus


If you would like to be part of the winning team that does great work, apply today!

 

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To All Agencies:
 Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Singtel Group and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid