Account Manager

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.  

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. 

Make an Impact by: 

• Fostering and build good customer relationship at all levels for revenue growth and customer retention.
• Challenging beyond status quo to generate, identify business opportunities and synergy with customers in areas of cooperation.
• Working with Solution Manager & Sales Specialists to propose relevant and cost effective ICT solutions for corporate customers, covering local, managed and hosting services.
• Understanding and identifying corporate customers’ ICT and hosting needs through regular engagement.
• Identifying reciprocal businesses and areas of cooperation whenever there are opportunities.
• Providing one-stop ICT experience to customers covering related Singtel services.
• Ensuring all support or tasks requested by Account Director are done timely and effectively.
• Ensuring that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept. 
• Ensuring all support or tasks requested by Sales leader are done timely and effectively.
• Engaging customers, deliver presentations, proposals and reports

Skills for Success:  

• Min Degree
• At least 5 years of relevant working experience in ICT industry, account management in various industries achieving an excellent sales track record.
• Able to sell the full range of IT/Telecommunications/Cybersecurity solutions
• Proficient in MS Word, Powerpoint and Excel (Pivot Table, V-Lookup, formulas)
• Account management experience in handling large volumes of accounts would be a huge plus
• Must be self-driven, energetic, resourceful, creative and good leadership
• Able to build good customer relationship at all levels
• Able to deliver professional sales presentation, proposals and reports.
• Must be proactive and have sense of ownership

Are you ready to say hello to BIG Possibilities? 

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!