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Account Manager

Date: 02-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Responsibilities:

  • To be part of a dynamic team to actively manage, retain, defend Key and Strategic accounts and develop new business opportunities for both Telco and ICT solutions.
  • To ensure sales targets, revenue and profit targets are met.
  • To ensure 100% account coverage.
  • To ensure excellent Customer Satisfaction levels with every Customer engagement and meet customer experience and NPS target.
  • To understand customer’s businesses and needs, and identify influencers and decision makers within a customer organization and pitch Singtel’s ICT solutions and capabilities.
  • To manage sales funnels and accounts planning and review with management.
  • To provide regular solution updates and review with customer decision makers.
  • To prepare and conduct sales pitch.
  • To be able to negotiate with customers and effectively close business deals.
  • To meet all BR target for strategic growth pillar products.

 

Requirements:

  • A diploma or degree in any discipline with at least 5 years of relevant sales support related experience.
  • Experienced in account management.
  • Able to manage and engage customers.
  • Self-driven with proven sales track record in Telecommunication or IT industries.
  • Excellent communication skills, both written and oral.
  • Dynamic and out-going.
  • Self-motivated and able to work independently with minimal supervision.
  • Responsible, meticulous, motivated and independent.
  • Proficient in MS Office to prepare sales presentation, quotation and proposal.
  • Able to perform in a fast-paced environment and work under pressure.
  • Able to engage and work with stakeholders from different departments for customer projects.

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

 

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.