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Associate Director, Identity Service Architecture

Date: 28-Jun-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020


This is a new architect role created to transform Singtel's corporate Active Directory and User Access Management services. This role is critical and requires a strong technical expert to review, re-architect and modernize the existing infrastructure and strengthen the foundation for holistic user identity management on the corporate network.


Key Responsibilities:

  • Lead planning, design and implementation activities to modernise and produce enterprise-level services for Active Directory and User Identity & Access Management for Singtel
  • Identify opportunities to innovate, extend and enhance service delivery related to directory services and access
  • Perform the role of Subject Matter Expert for complex issues related to Active Directory and user identity projects and issues
  • Provide expert advisories to operations team for continuous improvements in effectiveness of service monitoring, security-compliance, integrity and availability of AD and UAM services
  • Ensure Active Directory and User Access Management services comply with Singtel policies, standards and operational guidelines
  • Provide guidance, training & advice to operations team to drive operational excellence
  • Work with other domains and stakeholders to ensure the design and architecture of Active Directory can integrate well with external services


The ideal candidate should possess:

  • At least 12 years of experience in designing and implementing Microsoft Identity technologies including Active Directory, CA-PKI, and Group Policies for large enterprises with more than 10,000 users
  • Expert knowledge in administering Active Directory (AD) and GPO’s
  • Expert knowledge of AD, ADFS, PKI in Windows Servers
  • Expert knowledge of DNS, DHCP, WINS, DFS, Microsoft enterprise technology
  • Knowledge of Microsoft IP&G, Microsoft Exchange, UAM products
  • Must have deep and thorough understanding of monitoring best practices, and compliance to best practices for security and operations
  • Knowledge in with infrastructure theories, principles and concepts; application infrastructure and standards; networking fundamentals (e.g. LAN/WAN/ Firewall/VPN network technologies)



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.