Assoc Dir, Partnerships & Alliances

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As an Associate Director, Partnership & Alliances, you will be responsible for cultivating and managing strategic partnerships, driving business growth, and maximizing the value of our collaborations.

What will you do?

Partner Life Cycle Management

• Conduct comprehensive business research to assess partner potential and provide strategic recommendations based on financial analysis, competitor analysis, and industry focus.
• Develop and implement strategic business plans with partners, outlining growth objectives, target accounts, and go-to-market strategies.
• Oversee the onboarding process for new partners, ensuring a smooth transition and alignment with company goals.
• Manage day-to-day interactions with partners, addressing their needs, resolving issues, and fostering strong relationships.
• Organize and lead quarterly business reviews (QBRs) with partners and NCS management to track progress, identify opportunities, and drive continuous improvement.

Business Development and Marketing

• Collaborate with internal stakeholders to identify target segments and accounts for partner collaboration.
• Facilitate account mapping sessions between NCS Customer Success Units (CSUs) and partners to align on joint opportunities.
• Plan and execute go-to-market (GTM) events in partnership with CSUs, ensuring effective utilization of partner funding and resources.

NCS Enablement

• Coordinate and deliver pre-sales and post-sales training programs for partners, equipping them with the knowledge and skills to effectively position and deliver our solutions.
• Identify and secure funding for training initiatives, leveraging both internal and partner resources.

Rebates and Incentives Procurement and Payment

• Drive commercial activities to secure rebates and incentives from partners.
• Collaborate with solution sales teams to maximize sales opportunities and achieve rebate targets.
• Manage the procurement and payment process for rebates and incentives, ensuring timely and accurate disbursements.

Agreements and Internal Approvals

• Collaborate with legal teams to review and negotiate partnership agreements, ensuring alignment with company policies and risk mitigation strategies.
• Obtain necessary internal approvals for partnership agreements and programs, addressing any concerns or risks identified by stakeholders.

Team Leadership and Development

• Lead and mentor a team of partner managers, providing guidance, support, and professional development opportunities.
• Foster a collaborative and high-performing team culture, promoting open communication, knowledge sharing, and continuous improvement.
• Effectively manage virtual teams, leveraging technology and communication tools to ensure seamless collaboration and productivity.

The ideal candidate should possess:

• At least 12 years of relevant experience in partner relationship management, preferably in the technology industry e.g. system integration company and a Fortune 500 technology company.
• Leadership skills, with the ability to inspire, motivate, and develop high-performing teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with partners and internal stakeholders.
• Strong business acumen, with a deep understanding of financial analysis, market trends, and competitive landscapes.
• Experience in managing virtual teams, with a proven ability to foster collaboration and productivity in a remote work environment.
• Results-oriented and self-motivated attributes, with a strong work ethic and a passion for excellence.
• Master's degree in Business Administration (MBA), Engineering, or IT

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.