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Associate, Corporate Facilities Manageme

Date: 23-Dec-2020

Location: Singapore, Singapore

Company: Singtel

Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020


  • Responsible for the delivery of efficient and cost-effective facility management to NCS property portfolio
  • To supervise and lead the outsourced service providers to ensure day to day facilities management, maintenance of systems, service and the processes are consistently kept at high standard to support our operational requirements.
  • Responsible for the performance of the team and delivery of KPIs.
  • Plan, Support and execute comprehensive facility management programs
  • Plan, upkeep and oversee facilities management, including services such as pest control, landscaping, cleaning, security, refurbishment work and space planning.
  • Implement preventive and/or predictive maintenance program for all building systems and all its related works to ensure availability of services at optimum function at all times.
  • Responsible for the administration of all contractual obligations for maintenance contracts including but not limited to facilities management, replacement and improvement work, etc.
  • Review of contracts specifications to ensure cost effectiveness and competitiveness.
  • Plan, conduct, supervise and carry out inspections and follow up on replacement and/or rectification works thereafter.
  • Develop and maintain good relationship with stakeholders, contractors and/or vendors while exercising cost control measurement.
  • Optimise lease, space management and planning
  • Manage leases
  • Facilitate and ensure contractors/vendors complete the repair, maintenance and /or upgrading work within required timeline and standards.
  • Identify and troubleshoot problems with proposed solutions on all facilities issues as it arises.
  • Prepare and manage budget( OPEX & CAPEX) for building management.
  • Develop and implement response plans for emergency situation relating to property management business continuity plan including all necessary simulation drills and drills.
  • To adhere with the Standard Operation procedure and to make recommendation for improvement on workflow or processes.
  • Liaise with authorities relating to building statutory requirements and ensure compliance to all legislation e.g fire safety, occupational safety and health, etc.
  • Carry out investigation and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities
  • To work with WSH managers / principal house supervisors in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority
  • To provide technical solutions to users during WSH and keep users aware of the activities on building and facilities. Collect information and feedback to users on their requirements
  • To drive SingTel’s Green initiatives, plan and manage renewable energy projects and co-ordinate CSR reporting (water consumption, electricity, etc)
  • Obtain and maintain BCA Green Mark certification.


The Ideal Candidate should have/be:

  • Bachelor’s degree in Facilities Management, Building Services or its equivalent. Applicants with substantial relevant experience in facilities management may apply
  • Minimum 3 years relevant experience in facilities management of buildings
  • Able to work with minimal supervision. Must be a good team player
  • Good customer service attributes
  • Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings
  • Must be able to perceive changing needs and environment with astuteness and rapidly formulate and implement appropriate and effective counter measures

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.