Associate, Corporate Facilities Management

Date: 17 Aug 2024

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

 

As an Associate, Corporate Facilities Management, you will be reporting to the Senior Manager, Corporate Facilities Management. 

 

What will you do? 

Facility Management 

  • Responsible for the delivery of efficient and cost-effective facility management to NCS property portfolio. 

  • Plan, Support and execute comprehensive facility management programs. 

  • Plan, upkeep and oversee facilities management, including services such as pest control, landscaping, cleaning, logistic for events and space planning. 

  • Implement preventive and/or predictive maintenance program for all building systems and all its related works to ensure availability of services at optimum function at all times. 

  • Develop and implement response plans for emergency situation relating to property management business continuity plan including all necessary simulation drills and drills. 

  

Contract Management 

  • Responsible for the administration of all contractual obligations for maintenance contracts including but not limited to facilities management, replacement and improvement work, etc. 

  • Review of contracts specifications to ensure cost effectiveness and competitiveness. 

  • Plan, conduct, supervise and carry out inspections and follow up on replacement and/or rectification works thereafter. 

  

Technical Expertise 

  • Ability to understand floor plan and built drawing. 

  • Identify and troubleshoot problems with proposed solutions on all facilities issues as it arises. 

  • Optimise lease, space management and leases. 

  • Provide technical solutions to users during WSH and keep users aware of the activities on building and facilities. Collect information and feedback to users on their requirements. 

  

Budget and Cost Control 

  • Prepare and manage budgets (OPEX & CAPEX) for building management. 

  • Develop and maintain good relationships with stakeholders, contractors, and/or vendors while exercising cost control measures. 

  

Contractor Management 

  • Supervise and lead the outsourced service providers to ensure day to day facilities management, maintenance of systems, service and the processes are consistently kept at high standard to support our operational requirements. 

  • Facilitate and ensure contractors/vendors complete the repair, maintenance and /or upgrading work within required timeline and standards. 

  

Compliance and Safety Management 

  • Adhere with the Standard Operation procedure and to make recommendation for improvement on workflow or processes. 

  • Liaise with authorities relating to building statutory requirements and ensure compliance to all legislation e.g fire safety, occupational safety and health, etc. 

  • Carry out investigation and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities. 

  • Work with WSH managers / team members in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority. 

  

Sustainability and Green Initiatives 

  • Drive NCS’s Green initiatives, plan and manage renewable energy projects and co-ordinate CSR reporting (water consumption, electricity, etc). 

 

The ideal candidate should possess: 

  • Minimum 5 years relevant experience in facilities management of buildings, with at least 3 years at managerial level 

  • Ability to work with minimal supervision 

  • Ability to be an effective team player 

  • Good customer service attributes 

  • Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings 

  • Ability to perceive changing needs and environment with astuteness and rapidly formulate and implement appropriate and effective counter measures 

  • Bachelor’s degree in Facilities Management, Building Services or its equivalent 

 

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

 

Together, we make the extraordinary happen.  

 

Learn more about us at ncs.co and visit our LinkedIn career site.