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Associate System Consultant (Facilities Management)

Date: 13-Aug-2019

Location: Singapore, Singapore

Company: Singtel

Responsibilities:

  • Lead onsite operations team (Desktop, Server and Network) in delivering Contractual requirement.
  • Manage customer expectation with matters relating to contract.
  • Ensure security compliance in accordance to corporate policy.
  • Knowledge of tender specs requirement and agency’s additional requirement
  • Updating and dissemination of NCS initiative to team member
  • Preparing and presenting monthly report
  • Monitoring the consumption of SR and PSS man-days of agency
  • POC for all matters between central team and agency
  • Lead the transition of Agencies from AFM contract to ATFM contract.
  • Lead the transition of Agencies from other vendor to NCS.
  • Ensure that the transition documents are validated and adhere to the transition checklist.
  • Track transition timeline and provide regular updates to agencies on transition progress, issues and risk.

The ideal candidate should possess:

  • ITE/ Diploma in IT/ Engineering or any related field
  • Minimum 2-5 year relevant experience in providing desktop support
  • Proficient in Microsoft Windows / Windows XP / Microsoft Office

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