Associate Director, Credit Risk & Governance

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

As the Associate Director, Credit Risk & Governance, you will lead our credit risk, portfolio oversight, and governance for B2B customers. This role is crucial in defining our credit risk strategy, crafting credit risk frameworks, and ensuring risk appetite is embedded across all business and product segments.

Your day to day will consist of

• Leading the strategic creation and application of credit risk policies and frameworks.
• Coordinating credit decisioning and driving continuous improvement to portfolio performance.
• Partnering with executives and cross-functional teams to balance growth, resilience, and customer fairness.
• Ensuring compliance with regulatory standards and maintaining robust governance structures.

What You Bring

• Proven strategic leadership in credit risk policy, modelling, and portfolio management.
• Outstanding technical proficiency in credit risk fields and the ability to influence cross-functional delivery.
• Experience in building and encouraging high-performing teams with a strong culture of risk stewardship.
• Strong analytical, reporting, and communication skills to engage with executives, regulators, and customers.

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity