Associate Director, People & Culture

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

We are seeking a passionate People & Culture Leader to develop and implement people strategies in Singtel Singapore’s Enterprise business. Imagine a workplace where people feel a sense of Belonging, can make an Impact, and Grow both personally and professionally.  In this role, you will work with senior leaders to develop people strategies that drive talent agenda, ensure that people practices and resources align with overall business objectives, and deliver effective People solutions that enhance our business model.

If you thrive in a challenging and fast-paced environment, this role is for you!  You must have strong communication and interpersonal skills, along with the ability to navigate innovative and ambiguous situations. You should possess strong analytical skills to translate business goals into workforce capabilities and be assertive in implementing bold HR solutions. Workforce development and innovative talent attraction and retention strategies are critical priorities, especially in today’s competitive digital landscape.

Key Responsibilities:

• Serve as the primary HR leader for senior leaders in Singtel Singapore’s Enterprise Business.
• Build relationships with business leaders and develop strong, effective, and transparent communication with all stakeholders, including senior management, mid-level managers, and employees.
• Partner with leaders to develop people plans and solutions that support business growth while fostering a culture aligned with our values. This includes promoting high-performance teamwork, delivering exceptional client service, and creating a work environment where all employees can thrive and grow.
• Drive organizational design, workforce planning, succession planning, talent management, performance management, and skills assessment and development.
• Act as a catalyst for change, guiding business leaders in effective change management strategies and implementing changes related to restructuring and acquisitions.
• Review and analyse business metrics, including retention and employee experience data, to recommend systemic improvements.
• Partner with the talent acquisition team to develop systemic and scalable recruiting programmes that create a sustainable talent pipeline.
• Work with the rewards team to align performance management and reward strategies to reinforce an environment of dedication and innovation across business units.

The ideal candidate should have/be:

• Graduate or postgraduate qualification in a Business or HR discipline, and IHRP certified.
• 8+ years of experience in a HR generalist leadership role, preferably within the tech or telco sector.
• Demonstrated achievements in coaching, influencing, and problem-solving across various leadership levels.
• Broad experience and specific knowledge in organizational design, talent management, employee relations, compensation, employee engagement, and learning and performance management.
• Strong business acumen.
• Proven project management and execution skills, with a track record of using data-driven recommendations to influence outcomes.
• Ability to operate autonomously and with discretion, exercising sound judgment in all situations.
• Exceptional ability to influence and collaborate with other People & Culture Leaders and HR professionals (in talent acquisition, compensation, inclusion, diversity and equity, and employee relations) across different functions and locations.

If you’re excited about the opportunity to contribute to a thriving workplace, we invite you to apply for the People & Culture Leader, Enterprise, Singtel Singapore position. Join us in creating a workplace where every talent feels empowered to grow, innovate, and contribute to our collective success!