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Associate Engineer, Radio Network Performance

Date: 25-Mar-2021

Location: Singapore, Singapore

Company: Singtel Group

 

Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.

 

Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.

 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

 

 

Associate RF Engineer is responsible for the Radio Network Performance by maintaining / improving the quality via network tuning & optimization. This will ensure the network stability and allow subscribers to enjoy the Mobile Network Services offered by Singtel. On site testing and troubleshooting skills are also required in order to identify the root cause effectively. Successful candidate is also required to standby during Special Events to ensure the network performance is healthy.

 

Responsibilities:

  • Carry out Radio Network performance monitoring for WCDMA, LTE (FDD & TDD) and 5G on daily basis
  • Identify worst performing cells, troubleshoot and continuously improve the network quality & performance
  • Daily monitoring and tracking of radio network statistics and performance, and perform necessary optimization to enhance radio network quality to meet KPI.
  • Conduct drive / walk test and log files / call event / traces analysis
  • Provide technical support to Customer Resolution team on complaints
  • Responsible for special events handling and standby
  • Perform parameter trials and conclude the trial result
  • Able to perform simple programming (such as Python, VB, SQL, Excel Macro or Microsoft Access)
  • Strong analytic and troubleshooting skills
  • Preferably 1 to 2 years’ experience in similar industry
  • Must be a team player and self-learner
  • Possess driving license
  • Keen in new telecommunication technologies and radio network features
  • Able to handle routine and extra workload, complete assigned and additional tasks and meet quantitative targets.

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.