Associate Engineer

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Carry out Radio Network performance monitoring and network operation activities for LTE (FDD & TDD) (4G) and NR (5G) on daily basis
• Analyze and monitor system alarms and key performance indicators of the Mobile Core services to detect network/system anomalies and ensure quality of service is delivered to the mobile customers.
• Troubleshoot and identify root cause for system faults and service degradation
• Conduct testing and roll out new operations support features and functions.
• Identify worst performing cells caused by operational issues and troubleshoot to restore service to the Radio Network in timely manner
• Execute parameter changes on eNodeB / gNodeB  and Cell Site Router, Change Request as per required.
• Liaise and coordinate with network vendors for regular system changes, including installation of new basestation, upgrade and maintenance.
• Provide 2nd/3rd tier technical support to 24-hour network operations center and Customer Care for system-related, service-related faults and customer complaints.

Skills for Success:

• Diploma in Electronics Engineering/Telecommunications or in relevant field.
• Team player with strong communication, organizational and interpersonal skills with the ability to work independently.
• Passion to embrace new technologies i.e. 5G NR, Virtualization, Cloud computing and keen interest in developing ways to improve customer experience.
• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours’ standby alert for ad-hoc faults or service degradation.
• Knowledge of SUN Solaris, RedHat, HPUX, SHELL programming, TCP/IP and CISCO switch / router will be an added advantage

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.