Associate Engineer

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Collaborate with the order team, Account Manager, and Product Manager to ensure orders are accurately captured and provisioned before the customer’s requested date
• Ensure smooth daily operations of system BAU activities through routine checks and monitoring
• Oversee key tasks including timely service provisioning, addressing fault complaints from TAC/INOC/1608, and managing number migration activities
• Manage system operation activities, including equipment lifecycle refresh, MOP reviews, software and patch updates, security and vulnerability/IOC scans and mitigations, and vendor engagement for Change Requests.
• System operations to provide smooth service availability for BizVoice, SIP trunk 
• Supports C5 migration for SIP Trunk service from Cisco (Broadsoft) to Huawei C5 system
• Supports internal and external audit preparations and exercise for the system
• Supports system and security patches, updates to the system

Skills for Success:

• Diploma in Telecommunications, Electrical/Electronic or relevant,
• Minimum 2 years of relevant working experience in Telecommunication & Network industry
• Able to work independently and work well within the team in the most efficient manner,
• Good technical skills of TCP/IP networking, SIP protocol & trunk knowledge and Linux knowledge
• Willing to be placed in 24x7 duty roster and performed the network change activities in silent hours.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.