Associate Engineer

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Assist in Monthly Reporting procedures and processes
• Daily debt collection activities including sending of e-mail chasers to stakeholders and customers
• Communicate with Sales to ensure timely collection of debts from customer
• Partnering with internal stakeholders to manage default risks and bad debts
• Arrange, coordinate, and conduct meetings with internal stakeholders for customer debt reviews
• Spokesperson and Point of Contact for MSBS system migration
• Identify, inform, and follow up with issues arising from system migration
• Create Work Instruction and tutor teammates on current operational processes and new functions/features from migration
• Assist in the review and updates operational process for continuous improvements
• Handling Auditors request for internal and external customer related queries
• Any other ad hoc activities that may be assigned from time to time

Skills for Success:

• Diploma in Electronics Engineering/Telecommunications or in relevant field
• Must be a team player coupled with strong communication, organizational and interpersonal skills and be able to work independently
• Possess good analytical and systematic troubleshooting skills in the area of technical fault isolation and rectification
• Must be self-driven and energized to embrace new technology and develop ways to improve customer experience
• Familiar with Microsoft Office and ability to work under pressure and meet tight deadlines

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.