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Associate Engineer

Date: 03-Apr-2021

Location: Singapore, Singapore

Company: Singtel Group

 

Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.

 

Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.

 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

 

 

Key Responsibilities:

  • Access Workflow system to retrieve jobs for contractors.
  • Assign and schedule Site Survey jobs to contractors.
  • Ensure SLAs are adhered to by monitoring progress of jobs until Site Survey is completed.
  • Act as Single-Point-of-Contact (SPOC) to Customers and Building Owners/Managers with regards to the Site Survey schedule with contractors.
  • Work with Planning and Operations staff to resolve site issues related to Site Survey.
  • Assist to perform and manage escalated cases for all Site Survey issues.
  • Any other tasks as assigned by Supervisor.

 

The ideal candidate should possess:

  • Engineering diploma certificate or equivalent qualifications in Telecommunications
  • Preferably 1-2 years experience in the area of Telecommunications planning (inside and/or outside plant)
  • Able to demonstrate high level of Customer focus to internal and external Customers.
  • Candidate need to be comfortable having frequent engagements with Customers and Building Owners/Managers.

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.