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Associate Engineer

Date: 18-Sep-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Key Responsibilities:

  • Project manage the vendors maintaining OSS Systems.
  • Gather and consolidate requirements from business users; raise Service or Change Request to IT/Vendor.
  • Track and follow up with users on the progress of the User Acceptance Testing; following up with Supplier on issues encountered through into bug fixing.
  • Monitor the Outside Plant system performance; ensuring smooth business Operations.
  • Manage System confSupport and execute Business Continuity Plan in the event of system outage; following closely with Supplier to restore service.Cofiguration and addressing any User access issues .
  • Support and execute Business Continuity Plan in the event of system outage; following closely with Supplier to restore service.
  • Manage and generate scheduled System Reports.
  • Train Business User and Contractors on the OSS systems.


The Ideal candidate should possess:

  • Diploma in Infocom Technology or Engineeringx.
  • 1 -2 years’ experience on OSS systems and infrastructure.
  • Proficient in Excel.

  • Familiar with Telecom Fiber Provisioning.

  • Knowledge of OSS systems and Microsoft Dynamics.



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.