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Project Manager

Date: 16-Mar-2023

Location: ACT, Australia

Company: Singtel Group


So, why Optus?

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


About the role:

The prime responsibility of this position is to manage the delivery of Optus Business projects into one or more of Optus’ Customers within a complex and changing internal/external business environment.


The Project Manager provides successful delivery of ICS assigned business projects. This involves status reporting, meeting organisation, document preparation, purchase/service order administration, financials and general administrative functions. The role is customer facing and the Project Manager is instrumental in forming the customer’s impression of the company’s capability to deliver.


The successful applicant will be deployed in one of two scenarios:

  • Directly managing projects within Optus Business delivering outcomes to customers, or
  • Supporting a Senior Project Manager (SPM)/Program Manager (PgM) on large strategic programs in their own right as a Project Manager.


The key to success for the Client Services team is the provision of full delivery service spanning both the technical, commercial, capital and operational aspects. Candidates with significant project management and program support experience, as well as a high level of business acumen are encouraged to apply.


The role is tasked with reporting on key project delivery milestones along with financial and customer experience KPIs within the Customer Delivery team. Strong scope and financial management skills are required to ensure financial budgets are tracked effectively.


The ideal candidate will have at least 5 years’ experience in project delivery and program support, managing cross-functional delivery team members within the ICT/telecommunications/financial sectors along with tertiary qualifications in project management/business/IT or engineering. Superior written communications skills are mandatory for this role in which submissions to executives on project status updates are frequently required.


Essential / must have:

  • At least 2 years project management experience
  • Tertiary qualified (University Degree/Diploma) or relevant business/technical qualifications
  • Be an Australian Citizen – due to the nature of this work, you must be eligible to obtain a Security Clearance


Professional/technical skills:

  • Demonstrated analytical planning and forward thinking with the ability to conceptualise and create alternatives
  • Demonstrated exceptional leadership skills through high impact influencing and relationship building
  • Demonstrated ability to operate effectively in a variety of different environments and respond appropriate to unexpected circumstances and deal with ambiguity in an appropriate and decisive manner
  • Proven track record in supporting a large team
  • Excellent administrative skills, coupled with a general understanding of the program life cycle, project documentation, project standards, tools and methodologies
  • Excellent business writing skills by being able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
  • Excellent oral communication skills by expressing information to individuals or groups effectively, taking into account the audience and nature of the information
  • Microsoft Excel, Word, Project, Powerpoint, SAP


Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

  • A competitive salary
  • Discounts on products and services
  • Ongoing training, mentoring and development opportunities
  • Up to five days of Volunteer Leave per year
  • Blended Ways of Working


We understand that flexibility means different things to different people. We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share. Our Blended Ways of Working lets our people work across home and our offices. Please talk to us about how we can make this role work for you.


Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.