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Consultant, AI-led Solutions (RPA)

Date: 26-Mar-2021

Location: Singapore, Singapore

Company: Singtel Group

The Automation Consultant is responsible to execute on Robotic Process Automation (RPA) by designing RPA process map, developing and testing of RPA automation, ensuring quality of RPA scripts and maintenance of RPA scripts. He/she will be regarded as the subject matter expert in the area of process automation to assist customers to achieve greater efficiency in their daily operations.


Key Roles and Responsibilities:


  • Participating in requirement and design workshops; working with process owners/SMEs and technology teams to understand automation requirements
  • Implementing automation with RPA software to deliver against business requirements, software and industry best practices
  • Carrying out end-to-end testing, troubleshooting and training of robots and programmed automations
  • Contributing in presales and solutioning of RPA solutions
  • Staying updated on key technology trends therefore impressing customers with our new trends knowledge
  • Delivering presentations to internal and external stakeholders on RPA capabilities and insights on process improvement
  • Conducting RPA training for customers
  • Carrying out research and develop artificial intelligence components to augment RPA capabilities


The Ideal Candidate Should Possess:


  • Degree in Information Technology, Computer Science or equivalent
  • Experience with RPA software, machine learning or Agile project will be added advantage
  • 2+ years in post-qualification IT experience in software development and implementation
  • Strong software engineering foundation
  • Strong in documentation, process analysis and design, requirement gathering and impact analysis
  • Ability to apply lean and design thinking in business process modelling
  • Ability to work both independently and as part of a team with professionals at all levels
  • Excellent oral/written communication to liaise with internal and external stakeholders