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#BAS2020 - Service Delivery Manager (Systems/ Network)

Date: 28-Feb-2021

Location: Singapore, Singapore

Company: Singtel Group

Role & Responsibilities:


You will lead, deliver & maintain projects, work closely with various internal and external stakeholders to establish project plans, risk management plans, project milestones and deliverables. You will also be involved in defining project resources, performance reviews and post implementation evaluations as well as managing the integration of various components of the project including hardware, software installation, infrastructure, testing, business process review, redesign, application development, migration and data conversion, financial and costing etc.


You will need to build and maintain strong relationships with vendors to facilitate successful negotiation at work.


You are require to work cohesively with your team members to ensure that all tasks and deliverables are completed according to schedule. You will need to manage the team performance and constantly provide coaching and guidance to them.


The ideal profile should have / be:

  • Degree in Engineering, Computer Science or related discipline
  • Minimum 6 years of project management experience, preferably in Infra projects
  • Proven track record in assuming overall responsibilities and managing large scale projects
  • Familiar with Software Development Life Cycle (SDLC)
  • Mature people management skills, budget management and experience in building teams
  • Strong customer-service orientation.