Billing Data Analyst

Date: 4 Sep 2024

Location: Singapore, Singapore

Company: Singtel Group

Be a Part of Something BIG! 

 

The Data Analyst drives new data insights to help deliver stronger business performance. Has good understanding of Billing and Sales Commission processes & its linkage to data. The role is also responsible for identifying new analytic trends/ data needs and repeatable analytic solutions. Works with key stakeholders to generate hypotheses and create analytic models that answer impactful business questions.

 

  • Provide New Insights: Analyse existing data from single or multiple sources to identify and generate value-adding insights for the finance function.
  • Support Key Projects: Provide analytic capabilities to new initiatives in the finance function; provide data-related evidence to help build value case.
  • Leverage digital tools: Utilize approved applications to extract and process data across multiple sources to support operational processes and decision making.
  • Data Visualization: Design clear and substantive methods of information presentation.

 

Make an Impact by:

 

Data Gathering and Requirements Analysis

  • Understand business problems in the department; identify and document requirements and data needed to solve them.
  • Ability to combine market, operational, financial data into rich data set for use by the business.
  • Analyze and review data gathered, identify problems (which can also include understanding the process) and opportunities for improvement.
  • Collect and establish how data categories are related to each other and work through data presentation.

 

Data Consolidation and Analysis

  • Ability to understand and manipulate volumes of data from internal and external sources.
  • Proactively discover hidden relationships within data and solve difficult analytical problems by building correlation and causation analysis.
  • Establish baseline and aggregate measurements of historical metrics to provide data modelling trends for comparison and analysis against set targets, providing descriptive and diagnostic analysis.

 

Data Reporting and Process Improvement

  • Work with leadership to prioritize business needs and dole out reports periodically.
  • Maintain measurement relevancy by collaborating with partners to understand their needs.
  • Perform the required training, compliance activities, KPI tracking, etc.
  • Support data audit checks
  • Prepare data visualizations, dashboards and reports based on data analytics and statistics.
  • Propose and develop scripts or tools to solve problems or to improve productivity.
  • Utilize infographics or digital art to support department initiatives.

 

Ensure Data Quality

  • Document business rules for data
  • Profile data using standard and complex rules to identify potential data issues and the need for data standards.
  • Ensure the quality, completeness, and accuracy of data definitions.

 

Support in data requirements and insights

  • Develop scripts and tools to extract and manipulate data.
  • Work with IT on source data requirements, reports design and requirements
  • Provide insights through cost-benefit analysis to support business case submission relating to
  • projects in the Business Unit.

 

Support in Business Unit projects/activities impacting business stakeholders.

  • Communicate on the impact of change arising from data analysis perspective on projects implementation to stakeholders.
  • Prepare and communicate process maps as well as delivery planning.

 

Skills for Success:

  • Degree in mathematics, computer science or other technical/ quantitative discipline
  • Data Analyst experience
  • Business Requirements Analysis
  • Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, and Excel
  • Ability to analyze large datasets.
  • Critical Thinking
  • Growth Mindset
  • Analytical and problem-solving skills
  • Attention to detail.
  • Communication skills (Written & Verbal)
  • Interpersonal skills
  • Personal accountability

 

Rewards that Go Beyond

 

  • Flexible work arrangement
  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities

 

Your Career Growth Starts Here. Apply Now!

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

 

Hiring Manager: Marcus Soh

Talent Acquisition Manager: Ching Yap