Billing Data Analyst
Date: 4 Sep 2024
Location: Singapore, Singapore
Company: Singtel Group
Be a Part of Something BIG!
The Data Analyst drives new data insights to help deliver stronger business performance. Has good understanding of Billing and Sales Commission processes & its linkage to data. The role is also responsible for identifying new analytic trends/ data needs and repeatable analytic solutions. Works with key stakeholders to generate hypotheses and create analytic models that answer impactful business questions.
- Provide New Insights: Analyse existing data from single or multiple sources to identify and generate value-adding insights for the finance function.
- Support Key Projects: Provide analytic capabilities to new initiatives in the finance function; provide data-related evidence to help build value case.
- Leverage digital tools: Utilize approved applications to extract and process data across multiple sources to support operational processes and decision making.
- Data Visualization: Design clear and substantive methods of information presentation.
Make an Impact by:
Data Gathering and Requirements Analysis
- Understand business problems in the department; identify and document requirements and data needed to solve them.
- Ability to combine market, operational, financial data into rich data set for use by the business.
- Analyze and review data gathered, identify problems (which can also include understanding the process) and opportunities for improvement.
- Collect and establish how data categories are related to each other and work through data presentation.
Data Consolidation and Analysis
- Ability to understand and manipulate volumes of data from internal and external sources.
- Proactively discover hidden relationships within data and solve difficult analytical problems by building correlation and causation analysis.
- Establish baseline and aggregate measurements of historical metrics to provide data modelling trends for comparison and analysis against set targets, providing descriptive and diagnostic analysis.
Data Reporting and Process Improvement
- Work with leadership to prioritize business needs and dole out reports periodically.
- Maintain measurement relevancy by collaborating with partners to understand their needs.
- Perform the required training, compliance activities, KPI tracking, etc.
- Support data audit checks
- Prepare data visualizations, dashboards and reports based on data analytics and statistics.
- Propose and develop scripts or tools to solve problems or to improve productivity.
- Utilize infographics or digital art to support department initiatives.
Ensure Data Quality
- Document business rules for data
- Profile data using standard and complex rules to identify potential data issues and the need for data standards.
- Ensure the quality, completeness, and accuracy of data definitions.
Support in data requirements and insights
- Develop scripts and tools to extract and manipulate data.
- Work with IT on source data requirements, reports design and requirements
- Provide insights through cost-benefit analysis to support business case submission relating to
- projects in the Business Unit.
Support in Business Unit projects/activities impacting business stakeholders.
- Communicate on the impact of change arising from data analysis perspective on projects implementation to stakeholders.
- Prepare and communicate process maps as well as delivery planning.
Skills for Success:
- Degree in mathematics, computer science or other technical/ quantitative discipline
- Data Analyst experience
- Business Requirements Analysis
- Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, and Excel
- Ability to analyze large datasets.
- Critical Thinking
- Growth Mindset
- Analytical and problem-solving skills
- Attention to detail.
- Communication skills (Written & Verbal)
- Interpersonal skills
- Personal accountability
Rewards that Go Beyond
- Flexible work arrangement
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
Hiring Manager: Marcus Soh
Talent Acquisition Manager: Ching Yap