Billing Executive (12 months direct contract)

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.

Billing Executive (EO)

Responsibilities

• Handle Bill Production day-to-day Operational tasks.
• Ensure SLAs are met and bills are send out timely and accurately. 
• Investigate root cause of problems in billing and work cross-functionally with the relevant parties (customer care, order taker, product manager, IT, print vendor) to rectify the billing issues.
• Review and recommend improvements to the operational procedures.
• Assist in the implementation of the proposed improvement or other projects.
• Document processes and procedures for the new implementation.
• Prepare monthly management reports or any other ad hoc reports, collate statistics for reporting
• Ensure compliance of ISO KPIs and procedures.
• Perform any other duties assigned by the Manager.

Requirements

• Minimum 2 years of work experience preferred, but also open to fresh diploma / degree holders.
• Diploma (or degree holder) in finance, business, economics or IT discipline
• Proficient in Microsoft Office software applications like Word, Excel and Powerpoint.
• A resourceful self-starter with the ability to work independently, as well as in a team
• Must be meticulous and analytical
• Good command of English and able to write well
• Have initiative, good interpersonal and communication skills
• Has a sense of urgency and able to multitask and work under pressure
• Keen to learn and enjoy working in a dynamic environment.

Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).