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Billing Executive (UAT Testing)

Date: 06-Nov-2020

Location: Singapore, Singapore

Company: Singtel

<span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Jobscope

 

  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">To lead a team in handling Bill Production day-to-day Operational tasks.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Handling  E-invoice processing,  submission and rejection clearing
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Ensure SLAs are met and bills are send out timely and accurately. 
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Investigate root cause of problems in billing and work cross-functionally with the relevant parties (customer care, order taker, product manager, IT, print vendor) to rectify the billing issues.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Review and recommend improvements to the operational procedures.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">To implement improvements with IT and/or to assist in the implementation of improvement projects using RPA and automation tools.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Document processes and procedures for the new implementation.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Prepare monthly management reports or any other ad hoc reports, collate statistics for reporting
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Ensure compliance of ISO KPIs and procedures.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Perform any other duties assigned by the Manager.

 

 

<span style="font-family:"Calisto MT",serif; font-size:medium">The Ideal Candidate should possess the following: 

 

  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Minimum 3 years of work experience preferably with experience in leading a team or in involved in automation projects
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Diploma preferable in IT or business related discipline
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Proficient in excel and other Microsoft Office applications like Word and Powerpoint.
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Knowledge in various automation tools like excel macros, UIPath,  Power Automate,  SQL preferred
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">A resourceful self-starter with the ability to work independently, as well as in a team
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Must be meticulous and analytical
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Good command of English and able to write well
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Have initiative, good interpersonal and communication skills
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Has a sense of urgency and able to multitask and work under pressure
  • <span style="font-family:"Times New Roman",serif"><span lang="EN-US" style="font-family:"Calisto MT",serif">Keen to learn and enjoy working in a dynamic environment.