Engineering Manager

Optus is a leading Telecommunications company that is known for delivering innovative solutions to its customers, disrupting the industry, and becoming a technology company with a diverse offering of products and services. With a strong commitment to excellence and a customer-centric approach, we're investing in world-class engineering capability to deliver secure, scalable, resilient, and customer-focused digital experiences for millions of Australians. 

What You'll Do

Partnering closely with the Associate Director, Software Engineering and stakeholders across Product, Architecture, Security, Platform Engineering and Delivery teams, you will be responsible for: 

• Building and leading high-performing engineering teams while fostering a culture of innovation, continuous improvement, and engineering excellence. 
• Driving the adoption of modern software engineering practices including DevSecOps, CI/CD, automated testing, observability, and site reliability engineering. 
• Providing technical leadership across software architecture, solution design, engineering standards, security, scalability, reliability, and maintainability.
• Establishing and tracking engineering health metrics including deployment frequency, lead time, change failure rate, system reliability, operational performance, and technical debt.
• Partnering with architects and technology leaders to govern technical designs and ensure alignment with enterprise architecture principles. 
• Developing workforce planning, recruitment, onboarding, and retention strategies to build engineering capability and future talent pipelines.
• Coaching, mentoring, and developing engineers, supporting career growth, succession planning, and capability uplift across the chapter. 
• Managing performance, engagement, and delivery outcomes across multiple squads in a fast-paced Agile environment.
• Identifying and managing technical, operational, and delivery risks while balancing business priorities with long-term engineering sustainability. 
• Promoting Optus values and fostering an inclusive, collaborative, and high-performing engineering culture. 

What You'll Bring

• 10+ years of software engineering experience, with at least 3-5 years leading engineering teams. 
• Proven experience delivering web, cloud-native, and integration solutions within complex enterprise environments.
• Deep understanding of software engineering principles, architecture patterns, and modern development practices. 
• Strong experience with DevOps, CI/CD pipelines, Infrastructure as Code, automated testing, and cloud platforms such as AWS, Azure, or GCP. 
• Strong understanding of system reliability, observability, performance optimisation, and operational support models. 
• Experience establishing engineering standards, governance frameworks, and quality practices across multiple teams.
• Strong stakeholder management skills, with the ability to influence outcomes across diverse technical and business teams. 
• Proven people leadership capability, including coaching, mentoring, performance management, and leading through organisational change.
• A degree in Computer Science, Engineering, Information Systems, Mathematics, Statistics, or a related discipline, or equivalent industry experience. 

The Good Stuff...

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. 
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 
• Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 
• Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+)
• Put your wellbeing first with free access to counselling and support services, 24/7, in-person, by phone, SMS, or video. 

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.