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Business Analyst

Date: 18-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Job Summary

Responsible to build and support OSS and digital projects. In this role, you will need to build components used in the solution stack, from network to operating system, middleware and databases using coding scripts. You will maintain cloud blueprint/templates in the public cloud environment. You will need to automate infrastructure management task using tools scripts. You will be responsible for deployment of various technologies used in OSS.


Key Responsibilities:

  • Build and maintain automation scripts and application code for automating process or infrastructure management tasks such and provisioning, troubleshooting, resolution, configuration change, compliance check.
  • Build, deploy and release OSS component packages using automation technologies.
  • Understand the design template for public cloud such as Amazon Web Service and Azure, building the necessary scripts to build and deploy in the virtual private cloud.
  • Define and ensure quality control with strict adherence to standards, policies and procedures
  • Identify suitable/cost effective solution that can be deployed in customer’s environment, that has many constraints for security reason.
  • Working with cross functional team to meet tight time line.
  • Identify change in process required to implement solution


The ideal candidate should possess:

  • Diploma in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Knowledge in automation solution such as RPA, Ansible, Unix and Powershell Scripting
  • Knowledge in Cloud technology such as AWS / Azure
  • Strong programming skills using Java, Python or C#
  • ITSM Knowledge and Tools such as ServiceNow, Mulesoft or Database administration
  • Good communication and writing skill



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.