Business Analytics #GeneralInternship

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG! 

• You will be part of a dynamic team working with our core telco data assets to improve our consumers journey and experience with our customer care touchpoints.
• This role will provide you with the experience in working with data across our customer touchpoints.
• You will be getting hands-on experience with data wrangling, text analytics and data visualization (Power BI) to uncover insights into our customers' journeys through our extensive range of customer touchpoints

Make an Impact by:

• Design intuitive dashboards, user interfaces, email alerts and advanced data visualization functionalities for multi-purpose self-helpable analytical reports.
• Provide critical insights for customer digital/traditional journeys, behaviour and trends
  Link insights to customer experience to shape and digitalize service journeys.
• Drive and build proactive customer insights and predictive models to drive new business and service strategies.

Skills for Success:

• Currently pursuing a Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, Software Engineering, or related areas
• Familiarity with Background in SQL, Python, R  with leading data visualization tools (Tableau, Qlik, Power BI), data modelling, data wrangling will be a plus
• Good communication skills, take ownership, able to work in teams.