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Business Development Manager

Date: 14-Nov-2021

Location: UK, United Kingdom

Company: Singtel Group

Singtel is Asia’s leading communications technology group, operating in one of the world’s fastest growing and most dynamic regions.

 

Together with Optus and our regional associates Airtel, AIS, Globe and Telkomsel, we have a presence in 21 countries. Besides core telecom services, we provide an extensive range of digital solutions. This includes cloud, cyber security and digital advertising to enterprises as well as entertainment and mobile financial services to millions of consumers.

 

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Responsibilities:

 

  • To carry out business development in SGO by sourcing for new corporate customers, retaining and growing existing corporate customers, and by working through partners to market the company’s services
  • To provide one-stop service to corporate customers regarding all the company’s services locally and globally, by understanding and identifying their communications needs through account planning profiling
  • To encourage partners to recommend the company as the preferred service provider
  • Support SGO around the world and HQ in pre and post business development activities
  • To source for new corporate customers and to achieve performance targets in an expected time frame 
  • Respond to telecommunication requirements and IT related inquiries from existing customer base
  • To build and foster good customer relationship with new and existing corporate customers to ensure long term business opportunities
  • To propose telecommunications and IT solutions to meet corporate customers telecommunications needs locally and globally
  • To work with other departments in HQ, as well as its overseas business units to develop solutions to meet corporate customers telecommunications and IT service requirements
  • To recruit and groom channel partners to encourage partners promote and recommend the company as the preferred solutions partner
  • To train channel partners on the company’s product and services
  • To work together with partners in identifying markets and to assist them in selling the company’s services
  • Work with various individuals across departments to ensure delivery of results
  • Work with internal account teams on each account to manage all stages of the sales cycle within existing customer base, including developing new business opportunities, customizing proposals, contract negotiations and project implementation
  • Provide competitive market feedback on a regular basis in order to ensure Singtel’s products remain competitive in the marketplace
  • Provide an exceptional customer experience to develop long term business opportunities
  • Complete annual strategic account plans for each account so as to target each account strategically to drive revenue
  • Forecast business as required by management in order to ascertain demand for products and services
  • Maintain current account, prospect interaction and account activity in CRM system, when system is implemented

 

Requirements:

 

  • Degree with at least 3 - 5 years' experience in Sales and Account Management in multinational Telco
  • Knowledge on telecommunication network including voice, data, WAN, datacentre and network infrastructure technologies

  • Knowledge on ICT technologies and services including  unified communications, video conference, IT security, network optimization, cloud etc

  • Understanding of managed services competition and market landscape