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Assistant Store Manager

Date: 02-Dec-2022

Location: Chermside, Australia

Company: Singtel Group


So, why Optus?

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


About the role

As an Assistant Store Manager (2IC) within our store, you’ll have exposure to building knowledge and shaping expert skills in sales. Guided by a fantastic manager and fun team dynamic, you’ll be empowered to take your experience to the next level by:

  • Planning day-to-day operations to drive sales and marketing objectives,
  • Provide coaching and mentoring to the team to achieve team targets, &
  • Assist customers in transforming their curiosity into partnerships using your passion for technology to create innovative and customised solutions.


This role is Full Time and will be based at our Chermside store.


About you

Our 2IC’s have a genuine curiosity about people and their story. Your interest in identifying solutions that are unique to each customer will be key and you’ll be a point of contact plus a mentor for the wider team.


You’ll lead by example with ongoing training, strong target results and a desire to expand on your responsibilities within the team; we’ll assist you to achieve your career aspirations. You’ll be encouraged to look at the bigger picture and join us on our journey moving beyond telco into a home and business solution retailer.


As a confident communicator who builds relationships with ease, you’ll showcase previous experience such as:

  • Top performing personal Sales results,
  • Business acumen (planning, marketing, networking and business development),
  • Coaching and mentoring (achieving Sales targets and business KPIs),
  • Passion for staying up to date with the latest technology and changing market,
  • Flexibility and adaptability, and
  • Ability to manage multiple facets of a business to achieve operational excellence.


If you’re looking to make an impact and enjoy creating strong connections with customers – then join the team at Optus!


As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.


Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

  • A competitive salary
  • Discounts on products and services
  • Ongoing training, mentoring and development opportunities
  • Up to five days of Volunteer Leave per year
  • Blended Ways of Working


We understand that flexibility means different things to different people. We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working, job share and part-time. Please talk to us about how we can make this role work for you.


Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.