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TeSA Cloud Ops Engineer - EDMS (118069 #TeSA)

Date: 06-Jul-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. It is headquartered in Singapore and a wholly-owned subsidiary of the Singtel Group.
NCS has in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions. We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology

This job role is supported by the structured development programme for mid-career professionals under the TechSkills Accelerator (TeSA) initiative, led by Infocomm Media Development Authority (IMDA) in partnership with SkillsFuture Singapore (SSG) and Workforce Singapore (WSG). 


The programme aims to provide Singaporeans aged 40 and above with a tech-related job while being reskilled or upskilled. Mid-career professionals will have the assurance of being employed in a paid job while attending structured Company-Led Training for in-demand tech skills. They will also gain experience in a tech role to tap into the good careers that the infocomm sector offers. 


For more information on the programme, please visit www.imtalent.sg/TeSAMidCareer



  • Handling Cloud Ops, automation with terraform, ansible, Jira and other supporting tools, cloud native, subscription through market place and modification.
  • Establishing ITSM standards, processes and guidelines that are in line with industry standards and best practices
  • Assessing and incorporating the ITIL standards into private and commercial managed cloud platforms to align with the industry best practices
  • Operating and managing the cloud technologies that incorporate a full spectrum of products, tools, self-service portals and automation
  • Delivering the services to customers in accordance to the tender specifications and proposed solutions
  • Ensuring that system operations is covered based on 24x7 support hours and 2hrs resolution time
  • Engaging customer for onboarding/transition



  • Qualification in STEM (Science, Technology, Engineering and Mathematics) or related discipline
  • Excellent communication, interpersonal and written skills
  • A technical mindset with great attention to detail
  • This programme is open only to Singaporeans


To all recruitment agencies: Singtel Group does not accept agency resumes. Please do not forward resumes to our jobs alias, Singtel Group employees or any other company location. Singtel Group is not responsible for any fees related to unsolicited resumes.