Share this Job

Cloud Snr Project Manager

Date: 12-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

We have a great opportunity for a talented and self-motivated individual to join our team in NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!

 

Business used to rely on technology, now business is technology, and customer experience is the IT experience. Navigating and harnessing this digital transformation quickly is how to get ahead but it comes with challenges. NCS designed to help accelerate digital transformation by making Hybrid IT simple and powering the new way of operations. By leveraging NCS’s strength in infrastructure, partner ecosystems and end-to-end lifecycle experience, solutions are optimized supporting unique business demands.

 

The Transformation Office brings together a creative workforce that innovates and revolutionise our workplace & customers’ experience. We imbue a culture of commitment to operational excellence, collaboration, people development, and creative thinking. We inspire an outcome that transforms and modernised the way people live and work.

 

The Senior Project Manager is responsible for the managing and implementing of medium to large scale IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements

 

Responsibilities

Project Delivery
• Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
• Manage the scope definition and change control mechanism
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/Service Delivery Director (SDD)
• Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures
• Define project resources, performance reviews and post implementation evaluations
Customer/ Vendor Management
• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

 

Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities
Team Management
• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/ members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management.

 

Requirement

  • Typically 10 years IT project management experience
  • Experience in the development, implementation and support of information technology projects in a range of organizations
  • Degree in Information Systems or equivalent
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Able to lead, develop and maintain respectful and trusting relationship
  • Proficient in written and spoken English
  • Able to travel as required