Share this Job

Commercial Executive

Date: 14-Sep-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Objectives/Purpose of the Job

To support the Account Managers (AM) and Directors on handling the sales support for a set of local Government Customers.

 

Key Responsibilities

  • To support the Account Managers and Directors (Sales Team) in managing the accounts assigned, handling customers’ enquiries, escalations, and billing activities
  • To understand and identify customer’s needs for quotation generation and order raising.
  • Support Sales Team in billing and customer reporting
  • To understand and help to improve internal processes to support the Sales Team in streamlining and improving the processes
  • Ensure that customers’ specified reports are provided to customer’s SPOC promptly and accurately:
  • Confirm bill reflects accurate customers’ PO number and date supplied. 
  • To ensure all the service billing start date is verified and aligned according to PO or contract term.

 

Pre-requisites

  • Diploma and above with 2 or more years in sales support experience.

 

Other Skills Required

  • ICT / telco knowledge preferred
  • Self-driven, and energetic
  • Resourceful and creative
  • Able to self-motivate
  • Able to communicate and collaborate
  • Able to project strong, positive image of self and Company
  • Able to build good customer relationships at all levels

*We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.