Compliance Manager

Date: 4 Apr 2024

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of our 12,000-strong team across 58 specializations, across 20 APAC cities.


The Compliance Manager will be reporting to the Compliance Director. This will role will formulate company policies to address gaps within NCS and NCS Group organisations. Review existing (and relevant) company policies to update these in relation to applicable laws, regulations, and applicability within the organization e.g. SOPs (standard operating procedures), and TOMs (technical and organizational measures). It also includes working with various departments within NCS and the NCS Group to manage the compliance and governance of these policies.



  • Support the management in risk governance across NCS and the NCS Group for relevant or highlighted compliance issues.
  • Develop as well as implement policies/best practices within NCS and the NCS Group to provide guidance and advisory support for the organisation's day-to-day operations and projects.
  • Handle queries and complaints regarding the governance process within and without NCS and the NCS Group (where applicable), while appropriately balancing NCS and the NCS Group's interests.
  • Assist in the design, implementation and monitoring of comprehensive and effective compliance programmes for NCS and the overall NCS Group.
  • Assist in the creation of policies, templates, guidelines, packaged knowledge, toolkits, processes and procedures (as necessary) to enable NCS and the NCS Group to adhere to laws, regulations and its own internal policies.
  • Evaluate and implement tools to improve efficiency in compliance areas.
  • Conduct/assist in conducting training to create awareness and accountability on compliance related matters and to motivate desired outcomes and behaviours.
  • Strategize, advise and consult executives on all compliance related matters representing NCS and NCS Group interests.
  • Work proactively with personnel from the various business units and functions to identify compliance risks and issues, proposing effective and innovative/value-added, practical solutions to management to mitigate such risk/issues.
  • Advise employees on regulatory compliance, adjudicate on regulatory issues pragmatically and provide support/materials in relation to risk mitigation strategies.
  • Exercise good judgement leveraging knowledge in the relevant areas of expertise and utilize previous experience in the application of the relevant policies having due regard to the relevant risk context.
  • Act as an escalation point for issues/ challenges faced by NCS or the NCS Group on compliance issues.
  • Conduct (or support) training to align NCS’ personnel (and where required, NCS Group’s personnel) on compliance laws, practices and processes as well as risk management.
  • Conduct compliance checks to ​assess the organization’s compliance to the relevant laws, regulations and polices.
  • Stay abreast of relevant developments affecting the organization, its clients and industries and synthesize the information to incorporate it into the NCS and NCS Group’s practices.


The Ideal Candidate Should Possess

  • Bachelor’s Degree in Law or a related field
  • Minimum 5 years of post-qualifying experience in a law firm or in a fast-paced corporate legal group or tech firm including previous compliance experience
  • Strong understanding of the laws and regulations, serving as a subject matter advisor in relation to active areas of compliance relevant to a corporate body in particular in the technology space, including but not limited to data protection, anti-corruption/ gifts & entertainment, non-competition and export control
  • Ability to demonstrate business/commercial acumen and the ability to drive successful outcomes
  • Possess decision making and problem-solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision


If you would like to be part of the winning team that does great work, apply today!



About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.


We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. We want to invest in you!


Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together. We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.


We’re here to make the extraordinary happen.



All profiles are handled with highest level of confidentiality.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.