Compliance Program Reporting Lead

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.  

The Compliance Program Reporting Lead plays a pivotal role in supporting Optus’ Compliance Program by delivering high‑quality, executive‑ready reporting and insights across a complex regulatory environment. Reporting to the Director, Delivery Lead, this role acts as the central point for compliance program reporting, providing clear visibility of program progress, compliance status, risks and issues. 

Responsible for owning and standardizing reporting frameworks, templates and artefacts, the role partners closely with project and business teams to embed consistent, transparent reporting practices. Working alongside Compliance, Legal and delivery teams, the position also supports the practical application of the Compliance Management Framework, monitors adherence to regulatory obligations and facilitates timely escalation and resolution of issues, balancing regulatory rigour with pragmatic, business‑aligned outcomes. 

 Your day to day will consist of  

• Own and maintain Compliance Program reporting standards, templates and artefacts, ensuring consistent, accurate and executive‑ready outputs 

• Collate, validate and analyse compliance and program data to produce regular and ad‑hoc reports for senior leadership, governance forums and regulators 

• Partner closely with project managers and business stakeholders to support timely, high‑quality reporting and embed strong reporting disciplines 

• Monitor project alignment with the Compliance Management Framework, identifying risks, issues and early warning indicators, and escalating as required 

• Drive continuous improvement in reporting processes, data quality and insights, working with Compliance, Legal and PMO teams to support effective program delivery 

What makes you perfect for the role?  

• Extensive experience in compliance program reporting, delivering clear, executive‑ready insights across complex, highly regulated environments 

• Strong expertise in establishing and improving reporting frameworks, standards and governance artefacts to support senior leadership and regulatory requirements 

• Proven ability to partner with project managers, Compliance, Legal and PMO teams to embed consistent reporting disciplines and compliance practices 

• Highly analytical, with a track record of identifying risks, trends and early warning indicators through data‑driven insights 

• Confident stakeholder influencer, able to balance regulatory rigor with pragmatic, commercially aligned advice across all levels of the organization 

The good stuff…. 

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. 

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). 

• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.  

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity