#EDMS2020 Systems Engineer

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
 

As a Systems Engineer, the broad area of your job responsibilities will cover the following: 

• Manage system changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and management.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
• Monitor and adhere to the agreed service levels, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• ITIL Foundation certified, familiar with ISO 9001/ISO 27001 and participated in system audits.
• Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.
• Lead team members to identify, research, and resolve technical problems
• Regular 8x5 support but required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities
• Knowledge of Hyper Converged Infrastructure architectures.
• Experience in hypervisor, software defined network, software defined storage, cloud orchestration and automation, NGFW, storage and backup.
• Knowledge of HA clustering and middleware products such as application servers and web servers
• Proficient in coordinating and communicating customer requirements

The ideal candidate should possess:

• Minimum Diploma/Degree in Computer Information Systems or related field.
• Minimum 5-6 years of relevant working experiences
• Must Possess ITIL v3 Foundation Certification
• Good knowledge in UNIX/Linux system OS administration
• Knowledge of cloud operations and virtual technologies
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers
• BCP/DR(Business Continuity Plan/Disaster Recovery) System OS recovery process
• Good team player/leader and self-starter
• Excellent troubleshooting skills
• Experience in shell scripting
• Good UNIX/LINUX Server Administration ability
• IBM RHEL, AIX and Oracle Solaris OS Certification/ Training preferred.