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#EDMS2020 Systems Engineer

Date: 16-Feb-2021

Location: Singapore, Singapore

Company: Singtel Group


NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

As a Systems Engineer, the broad area of your job responsibilities will cover the following: 

  • Manage system changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and management.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
  • Monitor and adhere to the agreed service levels, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • ITIL Foundation certified, familiar with ISO 9001/ISO 27001 and participated in system audits.
  • Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.
  • Lead team members to identify, research, and resolve technical problems
  • Regular 8x5 support but required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities
  • Knowledge of Hyper Converged Infrastructure architectures.
  • Experience in hypervisor, software defined network, software defined storage, cloud orchestration and automation, NGFW, storage and backup.
  • Knowledge of HA clustering and middleware products such as application servers and web servers
  • Proficient in coordinating and communicating customer requirements


The ideal candidate should possess:

  • Minimum Diploma/Degree in Computer Information Systems or related field.
  • Minimum 5-6 years of relevant working experiences
  • Must Possess ITIL v3 Foundation Certification
  • Good knowledge in UNIX/Linux system OS administration
  • Knowledge of cloud operations and virtual technologies
  • Ability to prioritize effectively and work with a sense of urgency
  • Effectively communicates with teammates and managers
  • BCP/DR(Business Continuity Plan/Disaster Recovery) System OS recovery process
  • Good team player/leader and self-starter
  • Excellent troubleshooting skills
  • Experience in shell scripting
  • Good UNIX/LINUX Server Administration ability
  • IBM RHEL, AIX and Oracle Solaris OS Certification/ Training preferred.