Share this Job

#EDMS2020 Consultant, Systems

Date: 16-Jan-2021

Location: Singapore, Singapore

Company: Singtel

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

As a Consultant, Systems, the broad area of your job responsibilities will cover the following:

  • Support Top Management (CEO’s, MD’s, and VP’s) in troubleshooting IT issues
  • Troubleshooting network issues and most software issues (Microsoft Office, Adobe, etc.) on Windows 7, 10 and Mac OS
  • Setup and deploy new notebooks and desktops
  • Re-imaging desktops and notebooks using System Centre Configuration Manager (SCCM)
  • Support mobile devices; iOS and Android
  • Setup and configure office and home printers (Network and USB)
  • Provide home support for users and 24X7 mobile support
  • Proficient in Active Directory, McAfee encryption software and Microsoft Intune
  • Troubleshooting Email and End user applications


Ideal candidate should possess the following:

  • Diploma / Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
  • Having 3 - 5 Years extensive hands-on experience in Desktop / Systems support
  • Good analytical and problem-solving skills
  • Familiar with handling VIP request
  • Windows 2008/2012/2016 Server
  • Active Directory, DHCP, DNS, Group Policy
  • Candidate with relevant Desktop support skillset would be highly preferred