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Systems Engineer

Date: 14-Sep-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Job Scope:

  • Analyze, troubleshoot and correct system problems remotely and on-site
  • Responsible for documenting incident RCA reports, configuration of the system and system performance tuning
  • Responsible for security compliance, patching, health check & hardening remediation
  • Perform routine audits of systems and software and perform system devices backups
  • Perform maintenance and troubleshooting of server backups
  • Perform storage maintenance and troubleshooting
  • Perform standard or project change request as per change window
  • Apply operating system updates, patches, and configuration changes
  • Provide on-call 24 x 7 support on a rotating basis
  • Provide performance reporting daily, weekly and monthly basis


Job Requirements:

  • Qualifications in Computer Science / IT or equivalent
  • Experience in supporting Microsoft 365, HyperV Cluster, Window Server, DNS, VMware, Veeam, NetBackup, Exchange in AD, Storage Management and Enterprise DC environment
  • Experience in Exchange/O365, Messaging/Exchange, SMG, Teams
  • Experience in Web, Sharepoint, FTP, URL and IIS
  • Experience in File & Print - File Share, Print Servers
  • Experienced in troubleshooting system, middleware and network problems, diagnose and solve hardware/software, analysing system logs and identifying potential issues/incident


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.