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Consumer Home - Scheduling & EPG Service Executive (6 months agency contractor)

Date: 16-Aug-2019

Location: Seletar Satellite Earth Stn, Singapore

Company: Singtel


  • Ensure Commercials (TVCs) & Trailers provided by Sales team and On Air Promotions team are up-to-date and processed for broadcast on various platforms.
  • Co-ordinate the smooth execution of on air promotion campaigns (including Paid Commercials) for both internal & external platforms.
  • Responsible for completing assigned daily broadcast schedules.
  • Responsible for uploading all daily broadcast schedules
  • Compile all weekly and/or monthly reports (including ad hoc reports).
  • Liaise and coordinate with Content Providers to receive EPG metadata and poster art for all programs. Send out reminder for missing EPG on a timely basis.
  • Import the metadata into a software tool (EPG Commander) that consolidates and manages the information.
  • Perform basic checks on the metadata to ensure it is complete, it comes in the required format, and does not contain any illegal characters or banned words. Additional checks such as (Program over-run & under-run, same program start time, missing programs, duration gap of more than 12hours etc.)
  • Perform basic EPG enrichments such as aligning program title to be consistent, splitting EPG details into the correct column such as Episode Title, Season No etc.
  • Update the metadata with any changes by the Content Providers and inform the EPG team on a timely basis.
  • Ensure the accuracy of the poster.
  • Perform quality checks on the poster art for basic censorship compliance and re-size, if necessary, to a standard size.
  • Ensure final posters have been re-named accordingly and delivered to a predefined location.
  • Ensure poster filename is included for every program within the EPG file, if available.
  • Be willing to work beyond office hours when the situation requires.


The ideal candidate should have/be:

  • Basic knowledge of Media/TV industry/ IT
  • Basic knowledge of Photoshop is a plus
  • Advanced knowledge of Microsoft Office software (Excel, Word)
  • Good communication skills
  • Must be able to communicate in English
  • Detail-oriented with excellent time management skills
  • Independent, yet able to work within large teams
  • Working hours based on Singapore working hours & public holidays