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Consumer Networks - Associate Engineer

Date: 04-Aug-2019

Location: Katong Exchange, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • Tier 2 maintenance on MSAN & DWDM (including Management Server to manage Huawei MSAN, Huawei DWDM, Nokia DWDM equipment).
  • Other OSS equipment includes : Eltek pNMS (DC Power Systems), Huawei NetEco (Transmission Containment) and some miscellaneous servers like SSU, Microwave, RFMTS and IFPS)
  • Perform remote/centralized support to other Operation team within SingTel on matters pertaining to Preventive and Corrective Maintenance activity on Transmission network and its Network Management System (NMS) / Data Communication Network (DCN). This includes Incident management, investigate root cause and write reports.
  • The pre-emptive maintenance involves analyzing error messages and propose any replacement or software/firmware upgrade.  This function will includes the planning, coordination and MOP documents preparation for Change Request (Breakfix).
  • On a 24x7 work pattern. Standby activation during incident/outage or assign for shift duty work.
  • Support Engineer/Manager to
    • manage Singtel’s Transmission as well as Vendor’s laboratory, for the purpose of software validation, new service validation, new technology introduction and validation, fault simulation and equipment integration.
    • prepare statistical reports (using Microsoft Excel, Words and PowerPoint) on network activities, performance and reliabilities, as well as testing and investigation report during equipment/network failure.
    • manage the selected vendor to ensure the selected vendor meets contractual obligations for successful delivery of the project.\
    • manage Assets and Budget.
  • Provide technical support to relevant stakeholders.
  • Participate in special projects or task force on any other ad-hoc projects/assignments


The ideal candidate should have/be:

  • A diploma in electrical/electronic/telecommunications engineering or equivalent experience & knowledge
  • Minimum 2 years experiences in Telco working environment especially in Transmission and Data Communication area.
  • Good knowledge in telecommunication and networking (CCNA certification will be an added advantage)
  • Good knowledge of IP and ICT Technology, Access (MSAN, GPON and optical technology are preferred) and Transmission (WDM) Network.
  • Proficiency in Microsoft software such as Office (Words, Excel and Power Point), Visio, Project.
  • Excellent communication (both oral and written) as well as strong project, vendor and contract management skills
  • Possess drive and energy to explore new ways of doing things to improve existing processes.
  • Willing to learn new things by self-study, on-the-job training as well as through formal training.
  • A self-starter with the ability to work independently as well as in a team.



Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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