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Consumer Networks - Associate Engineer

Date: 08-Aug-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • To maintain and operate one or more systems to support the following services: -
  1. Voice
  2. Bizvoice
  3. PhoneNet
  4. ISDN and SIP-Trunk
  5. Local and international toll free
  6. Ship-to-shore
  7. Telepoll
  8. International call enquiry
  • Provisioning and testing of the services mentioned above.
  • Troubleshooting to resolve complaints or faults related to the services mentioned above, through the use of in-built or external IP-enabled tools.
  • Administer/configure cyber security and services in Firewall, IP equipment (routers, switches, SBC, etc) and servers.
  • Test, verify & implement software patches and upgrades.
  • User Acceptance Test (UAT) on new equipment and software releases.
  • Operate 2-cycle shift from 8a to 10p on weekdays and 9a-6p on Saturdays.
  • Rotate on 24x7 home standby support on a weekly basis.
  • Training will be given to the potential candidate in the systems he/she will be assigned to and opportunities to be certified in Cyber Security, CCNA, CCNP, Cloud Technologies (SDN/NFV), Servers and Database.


The ideal candidate should have/be:

  • Diploma in Electronics or Computer Studies
  • Experienced in Telephone switching, PBX, SIP telephony
  • Experienced in Router, Switches, Network Functions Virtualization
  • Knowledge in SIP and IP 


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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