Share this Job

Consumer Networks - Engineer/Manager, Security Operation

Date: 05-Jul-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • Prepares the OPEX and CAPEX budgets for SingNet security operations and tracks the expenditures,
  • Prepares the Statement of Work of the maintenance support contract, evaluates the vendor’s submissions, and participates in commercial and technical negotiations with the vendors,
  • Ensure the smooth operation of SingNet/Broadband security solutions, which includes the following tasks:
    1. Review system alarms, log messages and other tools to identify system misbehaviors,
    2. Work within established configuration and change management policies to ensure awareness, approval and success of changes being made to the network infrastructure ,
    3. Performance monitoring to ensure service availability and integrity; troubleshoot network problems, system outages and schedule timely deployment upgrades ,
    4. Service and upgrade procedure verification for software patches and hardware upgrades ,            
    5. Work closely with vendors to implement software patches or hardware upgrades during green zone period when required ,
  • Ensure compliance with the TCS/BCS Code of Practice for IP equipment infrastructure, which includes (but not limited to) Physical Perimeter Security, Incident Management, Vulnerability Management, System Hardening, DDoS Attack Detection/Mitigation, Correlation of Security Events and Business Continuity Management ,
  • Report relevant threats and vulnerabilities to IMDA on a quarterly basis
  • Report relevant security incidents to IMDA within the stipulated time frame  
  • Liaise with the Security Committee members and the Broadband Operations Team to ensure that all compliance related activities are performed in accordance to the Regulatory (TCS/BCS) and Singtel (CSRC) Code of Practice.
  • Be able to train staff on new systems, services or configuration requirements
  • Participate in 24/7 on call rotation, major incidents and reviews when required.


The ideal candidate should have/be:

  • A Degree in Computer Engineering / Computer Science / Applied Science / Information Technology from a recognized institution.
  • More than 3 years of relevant experience
  • Experienced in dealing with security monitoring, assessment and resolution of security incidents, with an eye for detail.
  • Competent in handling DDOS, Malware, Virus attack for incidents mgmt and post mortem incident investigation works.
  • Competent in managing IP network equipment, network operation & security and implement best practices
  • A self-starter with a positive work ethic and the ability to work well in a team.
  • Service-oriented and customer-focused mindset.
  • Possess relevant soft skills to maintain effective working relationships with other teams.
  • Tasks orientated with sense of urgency in executing operational duties. Ability to work with tight timeline to deliver results.
  • Willing to be placed on call on 24x7 basis.
  • Possess basic technical or academic knowledge in the following areas / services:
    • TCPIP networking, L2/L3 IP protocols, Cacti, TACACS, syslog and network firewall,
    • Security incident management, intrusion detection/prevention, DDoS mitigation
    • Network and Systems security enforcement.
    • Security Vulnerability assessment.


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


Find similar jobs: