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Consumer Networks - Manager (Facilities Management)

Date: 23-Apr-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.





  • Responsible for the delivery of efficient and cost effective facility management and to SingTel’s property portfolio
  • Co-ordinate, supervise, and convene operation meetings with the appointed managing agent on the provision of comprehensive property management services, including lease management, car parking and security management
  • Assist in the preparation of operation and capital budget, including formulating programs relating to routine and periodic property maintenance work, including monitoring and control to ensure completion within time and cost objectives
  • Carry out contract administration and management works, including the calling, evaluation of tenders / quotations, the preparation of adjudication papers, award and administer contracts and payments for property maintenance & upgrading works
  • Develop and implement response plans to deal with emergency situations resulting from major equipment failure or power shutdown, etc.
  • Liaise with authorities on matters relating to building statutory requirements and ensure compliance with regulations pertaining to fire safety, occupational safety and health, etc.
  • Carry out investigation and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities
  • Liaise and work with consultants and other professionals on matters relating to property management services
  • Responsible for all upgrading / improvement works to the building services, e.g fire protection system, HT/LT switchboards, generator, central air-conditioning systems, building automation system, public address system, etc, as and when required
  • Assist WSH managers / principal house supervisors in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority
  • Assist in providing technical solutions to users during WSH/housekeeping meetings and keep users aware of the activities on building and facilities. Collect information and feedback to users on their requirements
  • Review and recommend improvement to emergency operation program in order to deal with any major breakdown of the system, e.g air-conditioning failure, water supply leakage, failure of power system, etc.
  • Attend to all faults and breakdowns of essential services to avoid interruption to business. Attend to urgent fault/breakdown so as to avoid interruptions to telecommunication equipment
  • Responsible for upgrading / improvement works to buildings and services, as and when required


Procurement Energy

  • To procure electricity for all SingTel premises including NCS premises.


Utilities Management

  • To prepare annual utilities budgets (electricity and water) for the following :
    • Property (CFM & EFM)
    • Carrier Services (OpenNet)
    • IDA recoveries


CSR/Green Projects Management

  • To drive SingTel’s Green initiatives, plan and manage renewable energy projects and co-ordinate CSR reporting (water consumption, electricity consumption, waste, CSR projects, fuel & diesel consumption, chiller refrigerant, etc.) and carbon disclosure
  • To co-ordinate with Government Agencies on utilities related matters :
    • Energy audit
    • Securing government grants ,eg EASe (Efficient  Energy  Improvement  Assistance Scheme) & GREET (Grant for Energy Efficient Technology)
    • Greenmark  / watermark certification
    • Application for NeWater & implementation for cooling systems
    • Water efficient building award


The ideal candidate should have/be:

  • Bachelor’s degree in Electrical or Mechanical Engineering, Building, Estate Management, or its equivalent. Applicants with substantial relevant experience in facilities management may apply
  • Minimum 8 years relevant experience in facilities management of buildings, with at least 3 years at managerial level
  • Able to work with minimal supervision. Must be a good team player
  • Good customer service attributes
  • Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings
  • Must be able to perceive changing needs and environment with astuteness and rapidly formulate and implement appropriate and effective counter measures


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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