Consumer Networks - Service Delivery Engineer, Prepaid, Policy & Core VAS (1 year direct contra

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Date: 04-Aug-2018

Location: Singapore, Singapore

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • Product evaluations, upgrades implementations, project tasks for systems/network expansion, support, and monitoring systems
  • Designs and manages the execution of high quality implementation plans with considerations of factors such as the technical landscape, business drivers and operations, and the schedule requirements of various stakeholders.
  • Performs software patch loading, configuration changes, system and service testing of software/hardware updates, upgrades and roll-out new related products and services.
  • Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and modules.
  • Liaise and co-ordinate with internal integration teams for integration requirements, implementation and deployment.
  • Responsible for multi-vendor/multi-device/platform implementations with geographically dispersed partners, Vendors and/or other service providers.
  • Develop and review test cases for the service based on functionality and operational requirement based on the Functional Specification and Scope of work.
  • Participate and prepare Tender Specification, Statement of Work and evaluating vendor proposed solution in the Tender (ie RFI, RFP & Award), if required.
  • Accountable and manage Change Management, Patch management and Configuration management.
  • Ability to lead troubleshooting efforts for complex network environments to identify and eliminate network or system configuration issues.
  • Ability troubleshoot and perform root causes failure analysis for software, hardware and network faults related to the service nodes.
  • Develop, build and maintain automated regression test suites.
  • Support Product team to create new service class classified market segmentation.
  • Provide Technical Solution, Impact Analysis, Testing Product, Time plan details.
  • Create Tariff business and Configuration change request.
  • Create Policy QOS/ EPC LDAP rule configuration for data package.
  • Create / Configuring QOS resource profile.


The ideal candidate should have/be:

  • Degree in Engineering majoring in Computer Science, IP networking or Telecommunications/Mobile Communication. Preference for those with certifications in networking (i.e. CCNA/CCNP), SIGTRAN, Network Security, Programming. 
  • Relevant experience in the computer networks or telecommunications industry, especially in the role of service delivery or operations on PCRF, OCS or VAS system.
  • Experience in computer networking, shell scripting and database commands.
  • Knowledge of 3G and 4G telecommunications technologies, protocols and standards.
  • Ability to communicate and conduct presentation effectively in both verbal and written English.
  • Good interpersonal skills, leadership qualities, critical thinking, problem solving skills and strong teamwork


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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