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Contract Manager (Group Enterprise)

Date: 14-May-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.



As a Contracts Manager you will provides legal advices on a broad range of commercial issues of relevance to enterprise businesses which includes the following responsibilities:


  • Prepare, negotiate and advise on all aspects of enterprise customer / supplier / partnership contracts as well as the Company’s standard terms.
  • Point of contact for customers on contractual matters. Ensure timely review and approval / reconciliation of variations.
  • On all standard and non-standard contracts, provide redlined recommendations and negotiate directly with customer attorneys or purchasing staff until consensus has been reached.
  • Maintain contractual records and ensure documentation is systematically maintained with adequate processes and policies in place, and that organizational memory is retained, within the enterprise corporate business group.
  • Develop and implement procedures for contract management in compliance with the Company’s policy.  As appropriate, contribute to or influence company policies.
  • Work with finance and risk management teams to ensure adherence to broader finance and risk requirements (such as pricing, discounting policies, insurance, tax implications…etc.) and provide pragmatic, robust legal / contract solutions consistent with the Company's corporate policies. May include ‘financial engineering’ and understanding / evaluating economic impact of terms and term options.
  • Engage in Sales Enablement training globally
  • Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
  • Handle on-going contract issues and change management. Recommend changes and best practices.
  • Mobile and Business Product, Partnership and Advisory Support
    • Legal support to Mobile and Business Product
    • Create and review contract templates and review various application forms for operation use
    • Handle disputes and fraud cases
    • Provide training to sales team regarding contract and policy



  • Degree in Law from reputable university
  • 3 to 5 years' PQE gained as in-house lawyer or with a reputable commercial law firm, experience in ICT/ telco industry isa highly beneficial
  • Experience in international commercial contracting matters is ideal
  • Strong legal / contract analytical skills with a good eye for detail and sound knowledge of general corporate and contract law
  • Experience in commercial contract negotiation and strategy
  • Keen interest in the business and its operations and processes
  • Able to work in a dynamic and fast paced environment, and to meet critical deadlines
  • Able to work well both independently as a legal professional and custodian of the company’s policies and as well as working collaboratively as part of a team
  • Excellent verbal and written communication skills
  • Excellent negotiation skills are required
  • Strong presentation skills
  • Proactive self-starter, team player with strong interpersonal skills
  • We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.