Credit Management Executive (SAP Specialist)

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team! *In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Credit Management Executive (SAP Specialist) is responsible for supporting and configuring SAP Credit Management processes, with a strong focus on customer master data setup and integration across the Sales & Distribution (SD) and Finance & Controlling (FICO) modules.

This role works closely with business and IT stakeholders to ensure accurate credit controls, seamless order-to-cash processing, and system readiness through effective User Acceptance Testing (UAT). The specialist will play a key role in system enhancements, testing cycles, and post-implementation support to ensure SAP solutions meet business and operational requirements.

Make an Impact by:

• Configure and maintain SAP Credit Management settings, including credit limits, risk categories, credit checks, and dunning-related controls.
• Perform customer master data setup and maintenance across SD and FICO modules, ensuring alignment between commercial and finance processes.
• Support and validate SD–FICO integration, including order-to-cash, billing, receivables, and credit exposure.
• Collaborate with business stakeholders to gather requirements and translate them into SAP configurations or functional specifications.
• Lead and support User Acceptance Testing (UAT) activities: Prepare UAT scenarios, test scripts, and test data, execute and coordinate UAT cycles and log, track, and resolve defects with technical teams.
• Provide functional support during system enhancements, upgrades, or rollouts.
• Assist in documentation of business processes, configuration settings, and standard operating procedures.
• Support post-go-live activities, including issue resolution and user guidance.

Skills for Success:

• Bachelor’s degree in Business, Information Systems, or related field.
• Minimum 4 years of experience working with Credit Management processes.
• Experience with SAP S/4HANA Credit Management.
• Exposure to dunning, collections, and credit risk management processes.
• Prior experience in large-scale SAP implementations or transformation projects.
• Proven experience as an SAP Specialist / SAP Functional Consultant in Credit Management.
• Strong hands-on experience with SAP SD module (customer master, sales orders, billing) and SAP FICO module (AR, customer accounts, integration points).
• Prior experience in customer setup across SD and FICO, including credit-related configurations.
• Solid experience supporting UAT, including test planning, execution, and defect management.
• Strong understanding of order-to-cash (O2C) processes.
• Ability to work independently and collaborate with cross-functional teams (Finance, Sales, IT).
• Deep understanding of key SAP T-Codes related to customer master.
• Familiarity with key SAP tables related to customer master data.
• Knowledge of how customer master data integrates with SD/FI/CRM/MM/MDG.
• Strong analytical, problem-solving, and communication skills.
• SAP certification in SD, FICO, or Credit Management is a huge advantage.

Join us on our mission to continue defining the future of financial services. Apply Now!