Customer Care Officer- Telesales TV Net

Be a part of something BIG

Provide quality customer service to SingTel customers either by telephone or electronically

Make an Impact by:

• Provide outbound call (with script given) to potential customers to promote and sell products/ service
• To channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedure 
• Work closely with team members and leaders at all times to achieve quality results & productivity
• Proactively identify areas for service & procedural improvement and make recommendations to the team leader  

Skills for Success:

• At least Diploma Graduate in Business Administration course
• Customer oriented with good interpersonal and communication skill.
• Proactive & have great sense of urgency
• Pomputer literacy (MS Office)
• Able to identify customers’ needs through conversation
• Great flexibility to undertake any other tasks assigned from time to time

Working Location:

Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka. 

Your Career Growth Starts Here. Apply Now!