Data Analyst (Billing Management)
Date: 14 Apr 2024
Location: Singapore, Singapore
Company: Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a Part of Something BIG!
The Data Analyst drives new data insights to help deliver stronger business performance. Has good understanding of Billing and Sales Commission processes & its linkage to data. The role is also responsible for identifying new analytic trends/ data needs and repeatable analytic solutions. Works with key stakeholders to generate hypotheses and create analytic models that answer impactful business questions.
- Provide New Insights: Analyse existing data from single or multiple sources to identify and generate value-adding insights for the finance function.
- Support Key Projects: Provide analytic capabilities to new initiatives in the finance function; provide data-related evidence to help build value case.
- Leverage digital tools: Utilize approved applications to extract and process data across multiple sources to support operational processes and decision making.
- Data Visualization: Design clear and substantive methods of information presentation.
Make an Impact by
- Understand business problems from the department; identify and document requirements and data needed to solve them.
- Ability to combine market, operational, financial data into rich data set for use by the business.
- Analyze and review data gathered, identify problems (which can also include understanding the process) and opportunities for improvement.
- Collect and establish how data categories are related to each other and work through on data presentation.
- Ability to understand and manipulate volumes of data from internal and external sources.
- Proactively discover hidden relationships within data and solve difficult analytical problems by building correlation and causation analysis.
- Establish baseline and aggregate measurements of historical metrics to provide data modelling trends for comparison and analysis against set targets, providing descriptive and diagnostic analysis.
- Work with leadership to prioritize business needs and dole out reports periodically.
- Maintain measurement relevancy by collaborating with partners to understand their needs.
- Perform the required training, compliance activities, KPI tracking, etc.
- Support data audit checks
- Prepare data visualizations, dashboards and reports based on data analytics and statistics.
- Propose and develop scripts or tools to solve problems or to improve productivity.
- Utilize infographics or digital art to support department initiatives.
- Document business rules for data
- Profile data using standard and complex rules to identify potential data issues and the need for data standards.
- Ensure the quality, completeness, and accuracy of data definitions.
- Develop scripts and tools to extract and manipulate data.
- Work with IT on source data requirements, reports design and requirements.
- Provide insights through cost-benefit analysis to support business case submission relating to
- projects in the Business Unit.
Skills for Success
- Diploma in mathematics, computer science or other technical/ quantitative discipline
- Has working experience or knowledge in Data Analytics
- Proficient in Microsoft tools such as Power Automate, PowerApps
- Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, and Excel
- Ability to analyse large datasets.
- Has a growth mindset and analytical and problem-solving skills.
- Heeds attention to details
- Has strong communication skills and interpersonal skills.
- Takes personal accountability.
Rewards that Go Beyond
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.