Data Analyst (Billing Management)

Date: 14 Apr 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a Part of Something BIG!


The Data Analyst drives new data insights to help deliver stronger business performance. Has good understanding of Billing and Sales Commission processes & its linkage to data. The role is also responsible for identifying new analytic trends/ data needs and repeatable analytic solutions. Works with key stakeholders to generate hypotheses and create analytic models that answer impactful business questions.


  • Provide New Insights: Analyse existing data from single or multiple sources to identify and generate value-adding insights for the finance function.
  • Support Key Projects: Provide analytic capabilities to new initiatives in the finance function; provide data-related evidence to help build value case.
  • Leverage digital tools: Utilize approved applications to extract and process data across multiple sources to support operational processes and decision making.
  • Data Visualization: Design clear and substantive methods of information presentation.

Make an Impact by


  • Understand business problems from the department; identify and document requirements and data needed to solve them.
  • Ability to combine market, operational, financial data into rich data set​ for use by the business.
  • Analyze and review data gathered, identify problems (which can also include understanding the process) and opportunities for improvement.
  • Collect and establish how data categories are related to each other and work through on data presentation.
  • Ability to understand and manipulate volumes of data from internal and external sources.
  • Proactively discover hidden relationships within data and solve difficult analytical problems by building correlation and causation analysis.
  • Establish baseline and aggregate measurements of historical metrics to provide data modelling trends for comparison and analysis against set targets, providing descriptive and diagnostic analysis.
  • Work with leadership to prioritize business needs and dole out reports periodically.
  • Maintain measurement relevancy by collaborating with partners to understand their needs.
  • Perform the required training, compliance activities, KPI tracking, etc.
  • Support data audit checks
  • Prepare data visualizations, dashboards and reports based on data analytics and statistics.
  • Propose and develop scripts or tools to solve problems or to improve productivity.
  • Utilize infographics or digital art to support department initiatives.
  • Document business rules for data
  • Profile data using standard and complex rules to identify potential data issues and the need for data standards.
  • Ensure the quality, completeness, and accuracy of data definitions.
  • Develop scripts and tools to extract and manipulate data.
  • Work with IT on source data requirements, reports design and requirements.
  • Provide insights through cost-benefit analysis to support business case submission relating to
  • projects in the Business Unit.



Skills for Success


  • Diploma in mathematics, computer science or other technical/ quantitative discipline
  • Has working experience or knowledge in Data Analytics
  • Proficient in Microsoft tools such as Power Automate, PowerApps
  • Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, and Excel
  • Ability to analyse large datasets.
  • Has a growth mindset and analytical and problem-solving skills.
  • Heeds attention to details
  • Has strong communication skills and interpersonal skills.
  • Takes personal accountability.


Rewards that Go Beyond


  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities



Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.